Shipping policy
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
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Shipping method: Economy - $95+ Purchase
Shipment cost: $95 USD and up is Free
Estimated delivery time: 5-8 business days
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Shipping method: Economy - 0-5lb Package
Shipment cost: $5.90 USD
Estimated delivery time: 5-8 business days
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Shipping method: Standard - 0-5lb Package
Shipment cost: $9.90 USD
Estimated delivery time: 3-4 business days
Delivery delays can occasionally occur.
International Shipping Policy
Unfortunately, we are not offering International shipping at this time. We hope this changes in the future!
Shipment to P.O. boxes or APO/FPO addresses
Lavender Avenue ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Lavender Avenue is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
- By visiting this page on our website: Lavenderave.co
- By sending us an email: Lavenderave21@gmail.com